Wednesday, August 20, 2025

More Consumers Willing to Share Lifestyle Data for Behavior-Based Insurance Premiums

Tue, 26 January 2021  |  insurance 

The number of consumers willing to share significant data on their health and other lifestyle-related habits with their insurer to reduce premiums has grown over the past two years, but their trust in insurers to look after that data has fallen, according to a new report from Accenture.

Based on a survey of more than 47,000 consumers globally, Accenture’s latest Global Insurance Consumer Study provides a view of consumer preferences and trends in insurance, building on similar reports from 2019 and 2017.

At a time when insurers are launching tech-driven partnerships ... Read More

Rewarding Card Spending with Stock Ownership Drives Greater Lifetime Value

Tue, 26 January 2021  |  credit stock ownership 

New research from Bumped, a fintech company with the goal to create an ownership economy through fractional stock rewards, released data from their two-year pilot study that shows the impact stock rewards for credit card spending can have on user behavior. The data indicates an owner drives 33% more lifetime value than a customer does.

The Bumped pilot ran for two years and rewarded over 13,000 US consumers in fractional stock rewards when they spent at more than 80 brands. Once rewarded in stock by a brand, the average Bumped user showed a 43 percent increase in monthly spendin... Read More

Black Americans at a Disadvantage in Financial Services

Tue, 26 January 2021  |  credit 

Black and Hispanic Americans are being hit harder by the credit system, a recent survey from Credit Sesame finds. With poor credit impacting more than just one's financial picture—it can affect everything from a consumer's mental health to their ability to get a car loan or lease a cell phone—this racial credit gap comes at a high cost.

According to the research, which surveyed 5,000 adults in the United States, Black Americans report having the lowest overall credit scores of the groups surveyed. More than half (54 percent) of Black Americans report having poor or fair cr... Read More

Financial Stability Still Hard to Come by for Many Americans

Mon, 25 January 2021  |  pandemic investing 

Although the COVID-19 pandemic presented a curveball for many families, most Americans (81%) feel in control of their financial situation, according to a recent study by financial-services firm Edward Jones. When it comes to financial resilience – the ability to withstand or quickly recover from difficult financial situations – almost half of respondents (46%) are confident in their current abilities.

"It's encouraging to see that Americans feel confident in their financial standing given the tumultuous year 2020 presented," said Edward Jones Principal Vanessa Okwuraiwe. "Ev... Read More

Employee Workplace Needs Differ by Generation

Mon, 25 January 2021  |  workplace demographics employment 

A new survey of employees at medium to large employers found there are significant differences in workplace needs based on the worker's generation. Baby Boomers report that more compensation would improve their work, while Gen Zers desire more software to help them automate aspects of daily routines.

Most employees in this U.S. study report unexpectedly positive remote work experience and productivity in 2020, but there are notable disparities in how the shift to working from home (WFH) is impacting workers across every generation. In fact, respondents' top requests to make ... Read More

Online Car-buying Drives Consumer Satisfaction

Mon, 25 January 2021  |  transportation automation 

There was a time when consumers rated the car-buying process roughly on par with a stubborn root canal. But those days are passing into the rearview mirror now, as auto dealers move more steps of the retail process online resulting in consumer satisfaction hitting an all-time high, according to the new Digitization of End-to-End Retailing (DoEER) study by Cox Automotive.

With buyers spending less time at dealerships and benefitting from more efficient, digital retailing processes, those who were "highly satisfied" with the overall shopping experience reached 72%, up from 60% in ... Read More