Tuesday, August 19, 2025

Young Americans Prefer A Hybrid Digital and Human Banking Experience

Tue, 23 February 2021  |  pandemic banking 

A new survey from KeyBank finds the majority (85%) of Americans say they will use digital tools to conduct some or all financial transactions after the COVID-19 pandemic. However, Millennials and Gen Zers (those under age 35) prefer a combination of digital and in-person banking more often than older Americans, who would rather exclusively use digital banking tools—a surprising discovery for technology-forward younger generations.

More than one quarter (28%) of people under age 35 say they want to create and update a budget with the help of a professional powered by technology... Read More

Young Adults and Adults Over 75 Most Vulnerable to Fraud Attacks

Tue, 23 February 2021  |  fraud cyber 

LexisNexis® Risk Solutions reports the evolving threat landscape created new opportunities for cybercriminals around the world, particularly as they targeted new online users. Analysis shows that the under 25 age group is most vulnerable to fraud attacks while the oldest age group is second most vulnerable and loses the most money. The stark risk at both ends of the age spectrum emphasizes the importance for companies to protect both new-to-digital and vulnerable customers when transacting online in 2021. The report also provides a full year review which highlights how 2020 saw an overall ... Read More

Auto Insurance Shopping Activity Grew in Fourth Quarter

Tue, 23 February 2021  |  insurance automotive 

LexisNexis® Risk Solutions' latest Insurance Demand Meter found both shopping and new auto insurance business policy volumes increased overall in the fourth quarter, and that despite the ups and downs throughout the year, 2020 ended relatively strong. The year concluded with an annual shop rate of 41%, which, while consistent with each quarter in 2020, is the highest since the company began collecting the data.

Shopping activity is hot, but conversion appears tricky
The auto insurance shopping quarterly growth rate averaged 4.7% in Q4, ending the year r... Read More

Employers Overestimate Employees Financial Wellness

Tue, 23 February 2021  |  financial wellness financial resilience 

A new report from Immediate, a financial wellness company, finds a major disconnect between how employers view their employees financial wellness and how their employees feel. Employee respondents overwhelmingly expressed concern about their current and future financial wellness, and a desire for more financial wellness benefits from employers. Meanwhile, employers revealed an overestimation of their employees' financial security.

The latest report from Immediate, Read More

Self-Directed Investors Changed Their Strategy As A Result Of Covid

Mon, 22 February 2021  |  investing demographics 

A new study of self-directed investors found major shifts in retail investing strategies influenced by the Covid-19 pandemic. According to the study, "Making Money in Mercurial Markets," 70% of investors said they changed their strategy as a direct result of the Covid-19 pandemic, with 19% reporting they changed it "significantly." A sizeable majority (67%) of investors said they mostly see opportunity in market volatility - 54% described volatility as "mostly opportunity, some risk" and 13% saw "all opportunity."